WhatsApp Business API™ for Indian businesses — direct from Meta
Codlinh10 gives you direct access to Meta's WhatsApp Business Platform — no intermediaries, no markups, no complexity. Send broadcast messages to hundreds of thousands of customers, automate engagement workflows, and manage two-way conversations in one place.
What is WhatsApp Business API™?
WhatsApp Business API™ — officially called the WhatsApp Business Platform — is Meta's enterprise solution for businesses that need to communicate with customers at scale. It is fundamentally different from the WhatsApp Business App (designed for small businesses managing conversations manually).
With the WhatsApp Business Platform, your business can:
- Send template messages (pre-approved by Meta) to any opted-in customer
- Receive and respond to customer-initiated messages through a 24-hour service window
- Automate message flows based on triggers like orders, appointments, or payments
- Use interactive message types — buttons, lists, carousels — for guided customer journeys
- Integrate with your CRM, e-commerce platform, and other business tools
- Manage multiple agents handling conversations simultaneously
Access to the WhatsApp Business Platform requires working with an approved Business Solution Provider (BSP) or Tech Provider. Codlinh10 integrates directly with Meta's WhatsApp Business Platform, giving our customers direct access without additional markup layers.
Complete WhatsApp Business capabilities
Everything you need to engage customers on WhatsApp — from the first template to full two-way conversation management.
Rich Media Broadcast
Send image, video, PDF, and audio messages to 100,000+ contacts simultaneously using Meta-approved templates. Track delivery and read rates in real time.
Two-Way Conversations
Manage inbound customer messages through a shared team inbox. Assign to agents, add internal notes, and use quick replies to respond 10× faster.
Automated Workflows
Build trigger-based automation flows — abandoned cart reminders, OTP delivery, order status updates, appointment confirmations — without writing a single line of code.
Interactive Buttons & Lists
Use WhatsApp's native interactive message types — quick-reply buttons, list menus, and CTA buttons — to guide customers through flows without leaving the chat.
Real-time Analytics
Track message delivery rates, read receipts, response times, agent performance, and campaign ROI. Export reports as CSV or PDF.
Developer-first REST APIs
Integrate WhatsApp messaging into your own platform using our clean, well-documented REST APIs. Full webhook support for incoming messages and status updates.
Location Sharing
Request and share location messages — perfect for delivery confirmations, store locators, field service coordination, and logistics tracking.
End-to-End Encryption
All WhatsApp messages are end-to-end encrypted by Meta. Your customers' conversations are always private and secure — by default, not by configuration.
Four conversation categories, unlimited possibilities
Meta classifies WhatsApp business conversations into four types. Codlinh10 supports all four with ready-to-use templates and automation flows.
Marketing Conversations
- Product launch announcements to opted-in customers
- Seasonal sale promotions with image carousels
- Loyalty program updates and reward notifications
- Event invitations and RSVPs
- Re-engagement campaigns for inactive customers
Utility Conversations
- Order confirmation and invoice delivery
- Shipping updates and delivery tracking
- Appointment reminders and confirmations
- Subscription renewal alerts
- Account statements and payment confirmations
Authentication Conversations
- OTP for login and account verification
- Transaction authentication codes
- Password reset verification
- Device registration confirmation
- KYC document submission flows
Service Conversations
- Customer support and query resolution
- Post-purchase feedback collection
- Warranty registration and claims
- Technical support ticketing
- Returns and refund processing
WhatsApp Business API — questions answered
Ready to start with WhatsApp Business API™?
Our team onboards you in 2-5 days. No long contracts, no hidden fees, full India data residency.