One platform for all your business messaging
Codlinh10's messaging platform brings together your WhatsApp Business API conversations, automation workflows, message templates, analytics, and team management into a single, intuitive dashboard. Built for teams that need to move fast without losing control.
Shared Team Inbox
All WhatsApp and (soon) Instagram conversations in one place. Assign conversations to agents, add internal notes, set SLA timers, and resolve tickets with full context.
- Multi-agent concurrent access
- Conversation assignment and routing
- Internal notes and @mentions
- Priority flagging and SLA tracking
- Contact profiles with conversation history
- Quick reply shortcuts
Workflow Automation Builder
Build complex message flows visually — no coding required. Create triggers, conditions, and actions that automate repetitive customer journeys end-to-end.
- Drag-and-drop flow builder
- Event triggers (order, payment, appointment)
- Conditional branching logic
- Delay and scheduling support
- Webhook actions to external systems
- A/B testing for message variants
Template Manager
Create, manage, and submit WhatsApp message templates to Meta for approval — all within Codlinh10. Track approval status, version templates, and organize by category.
- Visual template editor with preview
- One-click Meta submission
- Approval status tracking
- Template versioning and history
- Category tagging (marketing/utility/auth)
- Media attachment support
Analytics Dashboard
Understand exactly how your messaging is performing. Track delivery, read rates, response times, and campaign ROI with real-time dashboards and scheduled reports.
- Real-time delivery and read rate tracking
- Agent performance metrics
- Campaign ROI measurement
- Funnel analytics for automation flows
- Scheduled report delivery via email
- CSV and PDF export
Contact Management
Maintain a clean, segmented contact database. Import contacts from CSV, sync from CRM, manage opt-in status, and create dynamic segments for targeted broadcasts.
- CSV import and CRM sync
- Dynamic segment builder
- Opt-in status management
- Custom contact attributes
- Duplicate detection
- DPDP Act consent tracking
Integrations Hub
Connect Codlinh10 to your existing tools — Shopify, HubSpot, Zoho, Razorpay, and more. Or use our REST API to build custom integrations.
- Shopify and WooCommerce connectors
- CRM sync (HubSpot, Zoho, Salesforce)
- Payment gateway webhooks (Razorpay)
- Google Sheets export
- Zapier / Make.com app
- Custom REST API + webhooks
Ready to transform your customer conversations?
Join growing Indian businesses using Codlinh10 to connect with customers on WhatsApp™ and Instagram™.